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Version: DAI 7.2

Manage Your Account Details

Your administrator needs to set up your Eggplant account and provide you with:

  • User credentials, either by email or an alternative secure method
  • The appropriate URL to log in to Eggplant DAI.

Logging in for the First Time​

When you log in for the first time, as well as entering your username and password, you might be asked to update your password, user profile, and to set up multi-factor authentication.

After your first login, you can manage your own account details:

Change Your Password​

You can change your own password and other account details from the Account Management Console.

note

If you’re unable to log in to Eggplant DAI, use the Forgot Password? link on the Login page. This feature is only available if you're working in an Eggplant DAI environment with email enabled.

  1. Log in to Eggplant DAI.

  2. Go to System > My Account. The My Account page is displayed.

  3. Click Account Settings to open the Account Management Console in a new browser tab. The Edit Account page is displayed by default.

  4. Select Password and Authenticator.

  5. From Password table, look for the My password text.

  6. Click Update at the end of the My password row.

  7. Enter a new password in the New Password field.

  8. Enter the same password again in the Confirm Password field.

  9. The new password must be:

    • A minimum of 12 characters long
    • Compliant with your company’s password policy.

  10. Click Submit to update your password.

  11. Close the Account Management tab.

Set up Multi-Factor Authentication​

You can start to use multi-factor authentication at any time. This means that every time you log in you need to enter a password that is generated by an authenticator app as well as your standard password.

Before you begin, install either FreeOTP, or the Microsoft or Google Authenticator apps on a separate device, for example, your mobile phone.

  1. Log in to Eggplant DAI.
  2. Go to System > My Account. The My Account page is displayed.
  3. Click Account Settings to open the Account Management Console in a new browser tab. The Edit Account page is displayed by default.
  4. Select Password and Authenticator.
  5. Click Set up authenticator application.
  6. Follow the onscreen instructions.
  7. Enter the One-time code.
  8. Optionally, you can also enter the Device Name.
  9. Click Submit.

Update Your Profile​

If your account details are incorrect, you can update them yourself.

  1. Log in to Eggplant DAI.
  2. Go to System > My Account. The My Account page is displayed.
  3. Click Account Settings to open the Account Management Console in a new browser tab. The Edit Account page is displayed by default.
  4. Your username cannot be edited.
  5. You can update your email address, first name and last name.
  6. Click Save to update your profile details.
  7. Close the Account Management tab.
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